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Website Terms of Use

Access to the pages of the Lavazza website (“” hereinafter the “Website”) implies the acceptance of the following Terms of use by the user.


The Website is owned by Luigi Lavazza S.p.A. (hereinafter “Lavazza”). The Website has informative and e-commerce purposes. By logging in or using the services on the Website, you agree to these Terms of use. In the event of non-acceptance you must refrain from using the Website. 
Lavazza invites users of the Website to regularly consult these Terms of use and the other sections of the Website such as information on the processing of personal data (Privacy Policy) and information on the use of cookies (Cookie Policy), in order to check for any updates or changes.

Industrial and intellectual property.

Lavazza is the exclusive owner of the contents of the Website, including, but not limited to, the texts, documents, images, logos, photographs, layout of the pages, design, know-how and products offered for sale; some of these contents may be covered by copyrights, trademarks, patents, models and/or other industrial and intellectual property rights recognized by Italian and international law. No content of the Website may be considered or interpreted as licensed by Lavazza or as an object of any other user rights by users and/or third parties. 

Use of the Website.

Users are authorized to download, view or print content of the Website for personal and non-commercial purposes only, in such a way that they do not prejudice the industrial and intellectual property rights of Lavazza. The contents of the Website may not be used, under any circumstances, for any other purpose, including, but not limited to, their distribution, modification, reproduction, transmission or dissemination, without the prior written consent of Lavazza. 

Documents and materials sent to the Website.

Any information relating to personal data sent to the Website electronically by users will be treated in full compliance with the applicable laws and the privacy policy provided by Lavazza (v. Privacy Policy). 

Lavazza likes to receive comments, suggestions and directions from users of the Website. However, Lavazza will not accept any material sent through the Website except for the content that is expressly requested. Lavazza reserves the right to use freely and at its discretion, in any form and manner, and therefore also for promotional and commercial purposes, any material received through the Website, even without consent and without being under any obligation in respect of the user who has sent such materials. 

With reference to any competitions and/or promotional activities, users are invited to refer to the relevant regulations and other information provided by Lavazza through the Website. 

However, users are prohibited from loading, distributing or otherwise spreading through the Website materials and/or contents that are illegal, obscene, defamatory, harmful of the rights relating to personal data, abusive or otherwise illegitimate and/or any material or content that may constitute a crime or induce a crime to be committed, and/or violate any law or right of Lavazza and/or of third parties, as well as any material that may in any way harm the image and the good name of Lavazza.


The materials on the Website are provided in the state in which they are found; as such, they are made available and without warranty, implied or express. Lavazza does not provide any implied or express guarantee that the Website or its contents conform to the expectations of users in terms of continuity of service or regarding the absence and/or prompt correction of errors. 

It is understood that some products could be presented by, or in combination with, images or graphic reproductions that are for illustrative purposes only.


Users access the Website autonomously and at their sole risk; it is without prejudice that Lavazza disclaims any liability with respect to any damage or injury suffered in any way by users as a result of the access and use or downloading of any material of any type present on the Website, including viruses, malware or other malicious electronic content. 

Lavazza reserves the right to discontinue or suspend any service rendered through the Website, at any time and without taking any responsibility or commitment of any kind in connection with the aforementioned suspension or interruption of services rendered through the Website deriving from actions or omissions by Lavazza or third parties. 

Lavazza is not liable for the contents of any other website that may be accessible by links or multimedia links on the Website, provided that these links are only supplied to allow users to have access to more complete information. Users are not allowed to create links to the Website without the prior written consent of Lavazza.


For any information regarding the use of the Website and these Terms of use, please contact the Lavazza customer service:


Lavazza North America, Inc.,
1301 Wilson Dr, West Chester, PA 19380


Email: (

Applicable law

The Website, as currently configured in terms of layout and content, is designed for users who are in Italy (the “Territory”); Lavazza does not provide any guarantee that its contents comply with the requirements of the laws applicable outside the Territory.

Any dispute relating to the Website, its use and its contents shall be governed by Italian law. 

Further forecasts

Without prejudice to the content of the Privacy Policy and the Cookie Policy, these Terms of use represent the entire agreement between Lavazza and the user of the Website in relation to the use of the same. Any other terms and conditions applied by Lavazza regarding relationships with users of the Website will be considered as an addition to these terms.

In the event that any of these provisions are cancelled or declared void or non-applicable, the remaining conditions will remain fully valid and effective.